Product registration

In order to support the purchase of BiWorld products it is a requirement to register the installation date, process and product that has been installed. This supports the warranty of any BiWorld product and allows for a better customer service experience. It is important to follow good practice when installing all professional plumbing and heating products. There is also a responsibility on the user to ensure that best practice has been adhered to with regard to the water quality and contaminants that are often found within a heating or hot water system. Using the registration service allows for a faster response and better understanding of a possible issue with a product. All of BiWorld's products are manufactured to the highest standard using materials that are thoroughly tested before assembly.

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    Technical Assistance

    All products are fully supported by the manufacturer and are thoroughly tested before shipping to ensure that a product does not fail. In the event of a failure please consult the technical Assistance page where there is information on common problems and fixes. BiWorld have been producing professional heating, hot water and potable water valves for over 25 years. They also produce ancillary plumbing products that compliment the category and support the building supply industry and are used by professional heating engineers, plumbers and mechanical engineers. The products are used in domestic and commercial applications in conjunction with radiators, hot water cylinders, pipework and gas boilers.

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